At ExewhyMart, we want you to shop with confidence. If you’re not fully satisfied with your purchase, we’re here to help with easy and fair return, refund, and exchange options

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  • The item must be unused, unopened, and in the same condition as when you received it.

  • The item must be in its original packaging.

  • Your refund request must be made within 3 days of receiving the product.

Non-Refundable Items

Certain products are non-refundable, including:

  • Perishable items or products that are opened or used (such as cosmetics, health products, and baby items).
  • Items on sale or promotional offers.

How to Request a Refund

To request a refund, please contact us through our website https://exewhymart.com or call us at +92-00000.
Provide the following details:

  • Order number

  • Product name

  • Reason for refund

Our customer service team will guide you through the next steps.

Refund Processing

Once your request is approved, your refund will be processed within 7–10 business days.
The amount will be returned via the same payment method used during purchase.
Please note: Shipping or delivery charges are non-refundable

Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately. We’ll arrange a replacement, return, or refund—depending on the issue and your preference.

Exchange Policy

Want to exchange your item? No problem!
You may request an exchange within 3 days of receiving your order. Just contact our support team to check product availability and arrange the exchange.